MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Tue, 26 Aug 2014 18:18:49 -0400
Kleiner to invest in messaging startup Snapchat at near-$10 billion valuation: report

A portrait of the Snapchat logo in VenturaVenture capital firm Kleiner Perkins Caufield & Byer has agreed to invest in fast-growing messaging startup Snapchat at a valuation close to $10 billion, the Wall Street Journal reported on Tuesday, citing people with knowledge of the matter. At least one other strategic investor has committed to joining the latest round of funding, the Journal cited two of the people as saying. If the deal goes through, Snapchat would join a select club of tech startups with valuations of $10 billion or more, including car-ride service Uber and rooms-to-let startup AirBnB. Snapchat is similar to a new crop of popular mobile messaging apps that compete with established Internet services such as Twitter Inc's and Facebook.


Tue, 26 Aug 2014 22:01:36 -0400
Apple planning 12.9-inch iPad for 2015: Bloomberg

Umbrellas are seen in front of the Apple store on 5th Avenue in New YorkApple Inc is preparing to roll out a larger, 12.9-inch version of its iPad for 2015, with production set to begin in the first quarter of next year, Bloomberg cited people with knowledge of the matter as saying on Tuesday. The report comes as Apple struggles with declining sales of its 10-inch and 7.9-inch tablets, which are faltering as people replace iPads less frequently than expected and larger smartphones made by Samsung Electronics Co Ltd and other rivals encroach upon sales. Apple has been working with its suppliers for over a year on larger touch-screen devices, Bloomberg cited the sources as saying. Apple was not immediately available for comment.


Tue, 26 Aug 2014 22:40:53 -0400
Chipmaker Qualcomm may face EU antitrust probe: sources

Visitors walk past the Qualcomm stand at the Mobile World Congress in BarcelonaBy Foo Yun Chee BRUSSELS (Reuters) - Qualcomm, the world's No. 1 mobile chipmaker, may face a European investigation related to a four-year-old complaint from a subsidiary of rival Nvidia Corp, three people familiar with the matter said on Tuesday. An EU probe would come at an awkward time for Qualcomm, which is seeking to end an investigation by China's pricing regulator into monopoly practices. "The Commission may open a case after the summer," said one of the sources, who declined to be named because of the sensitivity of the matter. British cellphone chipmaker Icera, acquired by Nvidia Corp in 2011, took its grievances to the European Commission in June 2010, accusing Qualcomm of anti-competitive behavior.


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