MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Sat, 19 Apr 2014 23:56:59 -0400
Obamacare enrollees urged to change passwords over Heartbleed bug

A boy waits in line at a health insurance enrollment event in Cudahy, CaliforniaBy Chris Francescani NEW YORK (Reuters) - Americans with accounts on President Barack Obama's health insurance enrollment website, HealthCare.gov, were advised that their passwords had been reset to guard against the "Heartbleed" bug, in a message posted on the site on Saturday. The warning marks the latest fallout from the widespread security bug, which surfaced this month and allows hackers to steal data online without a trace. Companies from Amazon.com Inc to Google Inc. have been forced to take steps to protect against Heartbleed. HealthCare.gov, a health insurance exchange for the 36 states that opted out of creating their own state insurance exchanges, was created under Obama's signature health care law, the 2010 Patient Protection and Affordable Care Act.


Fri, 18 Apr 2014 05:31:31 -0400
Tech workers seek to use Steve Jobs evidence in upcoming trial on no-hire accords

The Apple logo is pictured at its flagship retail store in San FranciscoBy Dan Levine SAN FRANCISCO (Reuters) - Four large technology companies should not be allowed to limit evidence about Apple Inc co-founder Steve Jobs at an upcoming trial over no-hire agreements in Silicon Valley, according to a court document filed late on Thursday by employees suing the firms. Tech workers brought a class action lawsuit against Apple, Google Inc, Intel Inc and Adobe Systems Inc in 2011, alleging they conspired to avoid competing for each other's employees in order to avert a salary war. The case, which is closely watched in Silicon Valley, is largely built on emails among top executives, including Apple's late chief executive Jobs and former Google CEO Eric Schmidt.


Fri, 18 Apr 2014 13:50:01 -0400
Erdogan challenges social media in top Turkish court

Erdogan addresses members of parliament from his ruling AK Party during a meeting at the Turkish parliament in AnkaraBy Orhan Coskun ANKARA (Reuters) - Prime Minister Tayyip Erdogan applied to Turkey's constitutional court on Friday to challenge the alleged violation of his and his family's rights by social media, a senior official in his office told Reuters. Erdogan's government blocked Twitter and YouTube in March, drawing international condemnation, after audio recordings, purportedly showing corruption in his inner circle, were leaked on their sites. The Twitter block was lifted earlier this month after the constitutional court ruled that it breached freedom of expression, a decision Erdogan has since said was wrong and should be overturned. YouTube remains blocked in Turkey.


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