MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Thu, 24 Jul 2014 12:19:56 -0400
Facebook shares hit record high as market likes earnings

Facebook CEO Mark Zuckerberg speaks during a news conference at Facebook headquarters in Palo AltoShares of Facebook Inc hit a record high on Thursday after a surge in mobile advertising revenue helped the world's No. 1 social network trounce analysts' expectations for quarterly profit and revenue. At that price, Facebook's market value is just short of $200 billion, putting the company in position to overtake IBM Corp as the fourth-largest U.S.-listed tech company. The top three are Apple Inc , Google Inc and Microsoft Corp . At $100, Facebook would be valued at more than $250 billion.


Thu, 24 Jul 2014 14:57:50 -0400
U.S. app to help emergency responders communicate in crisis
By Chris Francescani NEW YORK (Reuters) - A mobile app from a law enforcement technology firm could soon allow emergency responders from different agencies to communicate seamlessly with each other in a crisis for the first time, sharing files and conducting impromptu conference calls. BlueLine Grid's applications target what has long been one of the most vexing challenges facing U.S. law enforcement and emergency responders. “It tells you who is near you, who can help you and allows you to communicate effectively with them,” said David Riker, chief executive officer of privately held BlueLine Grid. The app works on devices running on Google Inc's Android and Apple Inc's iOS operating system.
Thu, 24 Jul 2014 07:03:32 -0400
Google under fire from regulators over response to EU privacy ruling

A Google search page is reflected in sunglasses in this photo illustration taken in BrusselsBy Julia Fioretti BRUSSELS (Reuters) - Google's handling of "right to be forgotten" requests from European citizens will come under fire from the continent's privacy watchdogs on Thursday, after the search engine restricted the removal of Internet links to European sites only. European data protection authorities are meeting representatives of Google, Microsoft, which operates the Bing search engine, and Yahoo to discuss the implementation of the landmark ruling from Europe's top court upholding people's right to request that outdated links be removed from Internet search results. European Union privacy watchdogs have several concerns on the way the ruling, which has pitted privacy advocates against free speech defenders, is being implemented, particularly by Google, according to a person familiar with the matter.


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