MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Tue, 02 Sep 2014 22:47:41 -0400
Google starts quantum computing research project

A Google logo is seen at the garage where the company was founded on Google's 15th anniversary in Menlo Park, California(Reuters) - Google Inc said a research team led by physicist John Martinis from the University of California Santa Barbara will join the company to start a project to build new quantum information processors based on superconducting electronics. The Quantum Artificial Intelligence Lab is a collaboration between Google, NASA Ames Research Center and the Universities Space Research Association (USRA) to study the application of quantum optimization related to artificial intelligence. (http://bit. ...


Wed, 03 Sep 2014 01:18:34 -0400
India's smartphone wars: Google's Android One adds to Samsung's worries

A worker displays a Micromax mobile phone inside a store in KolkataBy Nivedita Bhattacharjee MUMBAI (Reuters) - Google Inc's partnership with three Indian phone makers is set to rev up fast-growing demand for lower priced smartphones, and spell more trouble for Samsung Electronics which is rapidly losing share in emerging markets. Micromax Infomatics Ltd, Karbonn Mobiles and Spice Group are the first phone manufacturers to sign up for Google's Android One initiative, which provides specifications for key hardware parts. The aim is a vast improvement in quality that would lead to a surge in demand for low-end Android phones. Currently many cheap emerging market smartphones run different and somewhat customized versions of the Android operating system, which along with the many variations in hardware make apps on those phones prone to glitches.


Tue, 02 Sep 2014 22:44:15 -0400
Celebrity hacking clouds Apple's upcoming product launch

Apple logo is pictured inside the newly opened Omotesando Apple store at a shopping district in TokyoBy Christina Farr and Edwin Chan SAN FRANCISCO (Reuters) - Apple Inc has often displayed uncanny timing, with its well-orchestrated end-of-year iPhone releases. In the wake of the breach, cybersecurity experts and mobile developers have called out inadequacies in Apple’s and, more generally, cloud-services security. Thousands have taken to Twitter to express their frustrations with the company. Some security experts faulted Apple for failing to make its devices and software easier to secure through two-factor authentication, which requires a separate verification code after users log in initially.


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