MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
January 2013: Security Tip
Combatting Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Fri, 24 May 2013 16:19:18 -0400
Yahoo joins growing list of bidders for Hulu: sources

Yahoo Inc Chief Executive Mayer attends the annual meeting of the World Economic Forum (WEF) in DavosBy Ronald Grover and Greg Roumeliotis LOS ANGELES/NEW YORK (Reuters) - Yahoo Inc has submitted a formal proposal to buy Hulu, joining a growing list of bidders for the video service owned by News Corp and Walt Disney Co, two sources with knowledge of the bid told Reuters on Friday. Yahoo just this week announced a $1.1 billion acquisition of blogging service Tumblr. It now joins rival bidders for Hulu, including Time Warner Cable Inc, DirecTV, former News Corp president Peter Chernin and Guggenheim Digital Media, sources have said. It is unclear how much the Internet company bid. ...


Fri, 24 May 2013 17:51:16 -0400
Google to bankroll, build wireless networks across Africa: WSJ

Coffee cups with Google logos are seen at the new Google office in Toronto(Reuters) - Google Inc intends to finance, build and help operate wireless networks from sub-Saharan Africa to Southeast Asia, hoping to connect a billion or so people in emerging countries to the Internet, the Wall Street Journal reported on Friday. The Internet search giant - which has for years espoused universal Web access - is employing a patchwork quilt of technologies and holding discussions with regulators from South Africa to Kenya, the WSJ cited people familiar with the strategy as saying. ...


Fri, 24 May 2013 18:07:58 -0400
Tiger Global invests $50 million in Automattic's WordPress.com
By Sarah McBride SAN FRANCISCO (Reuters) - Automattic, the company that operates blogging service WordPress.com, announced a $50 million investment from hedge fund and private-equity investor Tiger Global on Friday. The investment comes on the heels of Yahoo's $1.1 billion acquisition of blogging company Tumblr, showing the high prices fast-growing services that targeting Internet users can command. The valuation for Automattic was similar, Fortune reported. A spokeswoman for WordPress declined to comment. WordPress powers the blogs at companies such as CNN. ...
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