MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combatting Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Wed, 19 Jun 2013 20:48:51 -0400
Yahoo rejects fears hackers will exploit old user IDs

The Yahoo logo is shown at the company's headquarters in SunnyvaleBy Alexei Oreskovic SAN FRANCISCO (Reuters) - Yahoo Inc on Wednesday downplayed concerns that its plans to recycle inactive user IDs could leave users exposed to hackers, saying only 7 percent of those IDs are tied to actual Yahoo email accounts. The Internet company, which announced last week it would release user IDs that have been inactive for more than 12 months so that other people can claim them, was pressed to defend the plan after critics warned that hackers who take control of inactive accounts could also assume the identities of the accounts' previous owners. ...


Wed, 19 Jun 2013 21:44:57 -0400
Sony to consider Third Point's proposal: Sony CEO Hirai

Sony Corp's President and CEO Hirai speaks during the Sony Corporate Strategy Meeting at the company's headquarters in TokyoTOKYO (Reuters) - Sony Corp CEO Kazuo Hirai said on Thursday that the electronics firm's board will consider hedge fund Third Point's suggestion to spin-off the electronics company's profitable entertainment arm. Hirai made the comments at an annual shareholders' meeting in Tokyo. Hirai said it was important for Sony to revitalize its electronics division as well as to continue growth of its entertainment and financial businesses, which have steadily contributed profits to the overall group. (Reporting by Mari Saito; Editing by Edmund Klamann)


Wed, 19 Jun 2013 19:16:50 -0400
Analysis: Sprint should raise Clearwire bid to avoid Dish tension

File of pedestrians walking past a Sprint store in New YorkBy Sinead Carew and Liana B. Baker NEW YORK (Reuters) - Sprint Nextel Corp should consider raising its offer price for Clearwire Corp or risk being saddled with a contentious relationship with Dish Network Corp, controlled by feisty billionaire Charlie Ergen. Shareholders of Clearwire, already majority owned by Sprint, will vote on June 24 on Sprint's $3.40-a-share offer to buy the rest of the company. But Clearwire's board has recommended shareholders instead accept a higher, $4.40-a-share tender offer from Dish. ...


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