MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
 Security Notice
ITS will NEVER ask you to send information about your account like passwords or other sensitive personal information via email.
 ITS Tips
Use MSUN's Network Drives

Why use a Network Drive? A computer’s local hard drive is a mechanical device that can fail. Network drives, on the other hand, are "redundant" - this means the have multiple drives and if one fails the data is shifted to a working drive. Network drives are backed-up regularly...

Read more...
Information Technology Services
Information Technology Services

Did you know...

Did you know that merely by clicking on a link in an email or chat, or opening an attachment, or not having up-to-date software could make it possible for someone to...

» Read all your email or instant messages?
» View your grades or change your course schedule?
» Read or change anything on your computer?
» Read or change anything accessed from your computer?
» Turn on your computer's microphone to listen in on conversations?
» Use your computer for a computer crime for which you may be blamed?

Find out about the risks and how to help keep your computer secure...

How We Can Assist You...

If you need a computer account, have forgotten your password, or have a question about your University desktop computer or the campus phone system, we can help you. The ITS staff can:

  • assist Northern faculty, staff, and students with accounts on MSUN's computer systems
  • resolve password or other access problems with MSUN servers
  • answer questions about supported hardware and software on MSUN desktop and administrative server systems
  • monitor network and computer system outages
  • repair University-owned and supported hardware for faculty and staff
  • answer questions and resolve issues with the campus phone system and voicemail accounts
  • the Media & Reprographics Center can do high-speed, color and oversized copying, comb binding, laminating, layout and design, and facilitates METNET (Montana Educational Telecommunications NETwork) Interactive Video System.
 
Security Tip
Combating Mobile Malware
All smartphone users — as well as enterprise IT teams — need to be aware of the severity of mobile malware and take steps to avoid it. Here are some tips that can help.
Tip #9. Watch what you open
Just as you would with your PC, be careful of any emails, attachments, and URLs you open. This is just good Internet practice. Don't open suspicious attachments or follow links to unfamiliar Web sites.
Navigating this Site
Across the top of each page is a yellow navigation bar that gives you access to all the sections of this Web site.

Below the yellow navigation bar are "breadcrumbs" that show you where the page you are viewing is located in the ITS website. You can use the breadcrumb links to navigate back up through the hierarchy of this website.

The Quick Links box at the top of the left hand column of all the pages provides quick access to frequently used pages.

On most pages below the Quick Links box is an In This Section... box that provides links to all the pages in the particular section of the web site you are currently visiting.

If you can't figure out what section the information you are seeking might be in, try the Site Index.

Yahoo! Technology News
Thu, 17 Apr 2014 18:20:19 -0400
Retailer Michaels Stores confirms payment card data breach

A Michaels arts and crafts store is seen in San Diego, California(Reuters) - Michaels Stores Inc, the biggest U.S. arts and crafts retailer, on Thursday confirmed that there was a security breach at certain systems that process payment cards at its U.S. stores and that of its unit, Aaron Brothers. The company said in January that it was working with federal law enforcement officials to investigate a possible data breach. Michaels Stores said the breach, which took place between May 8, 2013 and January 27, 2014, may have affected about 2.6 million cards, or about 7 percent of payment cards used at its stores during the period. There was no evidence that data such as customers' name or personal identification number were at risk, Michaels Stores said in a statement.


Thu, 17 Apr 2014 19:36:16 -0400
Weibo debut highlights complicated dance with Chinese censors

Weibo Corporation Chairman Charles Chao speaks during a visit to the NASDAQ MarketSite in Times Square in celebration of Weibo's initial public offering (IPO) on The NASDAQ Stock Market in New YorkBy Gerry Shih and Yimou Lee SAN FRANCISCO/HONG KONG (Reuters) - Weibo Corp executives on Thursday toasted the Chinese social media firm's debut at Nasdaq's New York headquarters. Hours earlier in Beijing, Charles Xue, a Chinese-American venture capitalist and prominent Weibo user, celebrated a different kind of coming-out: his release after eight months in jail. The timing of the two events, though coincidental, highlights the fundamental challenge for Shanghai-based Weibo: progressing from being a microblogging phenomenon in China to becoming an entrenched member of the international social media industry. Now, as Weibo celebrates its warm reception on international financial markets, its conflicts with censors at home raise the question of whether the firm known as the "Twitter of China" may eventually be derailed by government interference.


Thu, 17 Apr 2014 11:55:56 -0400
Google still a top pick for Wall Street, despite mobile ad challenges

A Google logo is seen at the entrance to the company's offices in TorontoGoogle Inc's disappointing first-quarter results left Wall Street unfazed about the internet giant's ability to come to grips with the shift to the fast-growing mobile advertising market. Google shares were down about 3 percent in early trading on Thursday, and at least 12 brokerages cut their target price on the stock. "Despite an expectations-miss quarter, Google remains one of the best-positioned stocks for many of the secular growth drivers in the Internet space," RBC Capital analyst Mark Mahaney, who kept his "outperform" rating on the stock, said in a note to clients. Of the 46 analysts covering Google, 35 have a "buy" or equivalent rating on the stock.


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