MSU-Northern  
 
 Help Desk
MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services!

Information Technology Services Help Desk Walk-in Support:
   Cowan Hall 117B Telephone Support:
    265-3765
E-Mail Support:
    itstech
Phone Problems?
If your telephone is not functioning properly, please call 3765 to report the problem. Have this information handy when making the call...

Last Updated: 19-Jun-2009
Information Technology Services
Information Technology Services: Voice Mail Reference
The Help Service

You can get help at any time while using CallPilot. The help is context sensitive. This means that when you ask for help, you are told which commands you can use from where you currently are.

To get general help:
  1. If you are in the process of addressing or recording, press # to stop that activity.
     
  2. Press *. "(Context dependent information)"
     
  3. Enter the required command.
To get message command help:
  1. If you are in the process of addressing or recording, press # to stop that activity.
     
  2. Press 7*. "You have started to enter a message command... (list of available commands)"
     
  3. Enter the required command.
To get mailbox command help:
  1. If you are in the process of addressing or recording, press # to stop that activity.
     
  2. Press 8*. "You have started to enter a mailbox command... (list of available commands)"
     
  3. Enter the required command.

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Return to Voice Mail Reference

 

 

 
Quick Key Reference
1 Skip Back in
  Message

2 Play Message

3 Skip Forward in
 Message

4 Previous Message

5 Record

6 Next Message

7 Play Messages

8 Mailbox Commands

9 Call Sender

# Stop/Enter/Skip

* Help

83 Log Off




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