Self-Service Password Reset Portal

Do not try to use the "Forgot my password" link on the Enter Password screen for Microsoft logins,
it will not work. 

Use the Password Portal instead (see below).

MSUN NetID Password Management

• Everyone must set up a new user profile before the first time they use the tool.  You can set this up, and update it, anytime without changing your password. 
• You will need to know your NetID when setting up your profile.  If you don't know or don't have a NetID, you can claim/recover your NetID.
• The new user setup requires configuration of challenge questions and also the choice to set up email and/or text authentication for future resets.
• Setting up a new profile requires you to enter your NetID and then provide your MSUN ID/GID (-12345678) and Date of Birth (MMDDYYYY).  If this is not working, please contact the Registrar's office at 406.265.3703 to confirm they have the correct date of birth on record.

Instructions to get started

New User Setup

1. Go to the Password Portal and enter your NetID and click Continue.
   
   
   
2. On the Confirm NetID screen, click Authenticate with Challenge Questions.
   
   
   
3. Enter your MSUN ID/GID (-012345678) and Birth Date (July 21, 1998 = 07211998) to confirm your identity. After doing so, click Continue.
   If this is not working, please contact the Registrar's office at 406.265.3703 to confirm they have the correct date of birth on record.
   
   
   
4. On the Challenge Questions screen, configure 5 challenge questions and click the Continue button.
   
   
   
5. The Configuring Email Authentication screen allows you to set an alternative email address where you can send a code. Click the Continue button after entering an email address. If you do not want to set an alternative email, you can click the Skip button.
   
   
   
6. On the Configuring Text Authentication screen set your cell phone number and carrier so you can receive a code via text message. Click the Continue button after entering your cell phone number and selecting your carrier. If you don't want to set a phone number, click Skip.
   
   
   
7. You've now successfully set up your password reset portal and can click the Finish button.
   

Password Reset

Once your ReAct profile is set up, you can follow these steps to set/reset your NetID password.

1. Go to the Self-Service Password Portal, enter your NetID and click Continue.
   
   
   
2. Click the Password Reset button.
   
   
   
3. Select the authentication method you want to use to confirm your identity.
   
   
   
4. After verifying your identity, review the password rules and enter your new password into both text boxes under the New Password section. Click the Reset button. You should then see two green check boxes.